Before you contact us

  • Readable isn’t reading from other apps? Right-click the menu-bar icon and choose Re-check permissions…. See Installing and Permissions.
  • Readable isn’t speaking at all? Check Silent mode is off (⌥ Option+⌘ Command+S).
  • Hover isn’t speaking? Hold Control or Option, or see Hover Read Modes.
  • Something not behaving as expected? Try Reset all settings to defaults on the About tab of Settings.

Contact Sensory App House

Email support@sensory-AT.com or use the contact form. Please include:

  • the Readable version and build number, from the About tab of Settings
  • your macOS version (Apple menu → About This Mac)
  • the app you were reading from or typing in, and what happened

Earlier version

Help for the earlier Readable Toolbar for Mac is in the v1 archive.